FAQ – Earlywaker

The Waker

What is the Waker?

A small object you place away from your bed. When your alarm rings, it only stops when your phone touches your Waker.

Does it need charging or batteries?

No. There’s no battery and nothing to charge. Your phone reads it when you hold it close.

How do I stick it to the wall?

With the magnets inside, or with the glass-safe pads in the box. On a fridge, a mirror or any wall near the door.

Which colours are there?

Four: Midnight, Nardo, Bone and Sunrise.

Can two people use the same Waker?

Yes. Each of you pairs it in the Earlywaker app on your own phone.

The app

Is there a subscription?

No. You pay once for your Waker and the Earlywaker app is free.

Which phones does it work with?

iPhones with iOS 26 or later, and almost any Android phone with NFC.

Can I use more than one Waker?

Yes. Pair as many as you like: one in the bathroom, one in the kitchen, one in your bag. Each alarm can ask for a different Waker.

Does it work with a phone case?

Yes, with most cases. Very thick or metal cases can get in the way of the tap.

Alarms & mornings

What if I just go back to bed?

By the time you tap your Waker, you’re standing in another room. Going back to bed is still possible, but it’s no longer the easy option.

Can I cheat by closing the app?

No. Closing the app doesn’t stop the alarm: it rings again. Tapping your Waker is what ends it.

Will it ring on silent or Do Not Disturb?

Yes. Like your phone’s own alarm, it rings on silent and in Do Not Disturb. The one thing it needs is battery.

What if I don’t have my Waker with me?

There’s an emergency stop for the mornings you really can’t reach it. It takes more effort than getting up, and it shows on your calendar.

What if I lose my Waker, or I’m travelling?

It’s small enough to take with you. If you lose it, the emergency stop still turns the alarm off, and you can pair a new Waker at any time.

Shipping & returns

Where do you ship?

To every country in the European Union. We ship from inside the EU, so there are no customs fees.

How long does shipping take?

We ship within 24–48 hours. Standard delivery then takes 2–5 business days; Priority takes 1–3 business days. We email you when it’s on its way.

How much is shipping?

Standard (2–5 business days): €2,99 with one Waker, free with two or more. Priority (1–3 business days): €6,99 with one Waker, €3,99 with two or more, chosen at checkout. We ship within 24–48 hours, to the EU only.

Can I return it?

Yes. You have 14 days to send it back for a full refund.

Orders

Can I change or cancel my order?

Write to us as soon as possible. If it hasn’t shipped yet, we’ll change or cancel it.

Which payment methods do you accept?

Cards, Apple Pay, Google Pay, PayPal and Klarna. Depending on your country, also MB WAY, Multibanco, iDEAL or Bancontact. You’ll see the methods for your country at checkout.

Where is my order?

Check the email we sent when your order shipped. If it hasn’t arrived 10 business days after that, write to us with your order number.